Our customers come to us from all walks of life, spiritual and religious backgrounds, deeply held belief systems, demographics, geographic ties, cultures, styles of dress, economic circumstances, educational backgrounds, and well…you get the idea. Remarkable customer service demands that we remain non-judgmental, meeting our customers where they are, demonstrating patience and calm. At the same time, our work requires that we address issues of parentage and child support effectively, fairly and correctly. Join your presenter as we take a journey through the history of Sovereign Citizen ideology, and how these beliefs manifest as claims and arguments against parentage and child support. From there, we will discuss best practices and resources to assist you to educate our customers and reach outcomes that are fair, correct and tailored to the unique facts of each case.